Employement History
Assistant Manager
Culver's
Strongsville, OH
Jan 11, 2020 — present
(4 years)
I am currently part of a team of managers at Culver's.
In addition to the tasks similar to a team member
(entering orders into a POS, handling money, accurately bagging and preparing orders,
preparing food product in a safe manner, meeting service speed goals,
keeping my station clean and organized):
as a manager, I am also responsible for handling customer complaints and
resolving their issues (typically by mail, email, or phone).
I am also expected to be capable of leading my team during
a tumultuous shift.
Crew Member / Maintenence
Burger King
Brunswick, OH
May 2017 — Feb 2020
(2 years)
As a crew member, I am mainly responsible for preparing food product
in a safe manner. I am also able to quickly and accurately enter
customer orders into a POS (Point Of Sale; a cash register).
As the maintenence person, I am responsible for the cleanliness
of the store: mainly cleaning the dining room to guest satisfaction,
cleaning the fryer, grease hoods, and broiler for optimal operation,
and ensuring trash receptacles are properly disposed of.